nbn88 Privacy Policy — Your Data, Your Rights
This Privacy Policy explains what personal data nbn88 collects, why we collect it, how we use it, and the rights you have over your own information.
Privacy at a Glance
The summary below gives you a quick overview of how nbn88 handles your personal data. For the full details of our obligations and your rights, please read each section of this Privacy Policy carefully.
SSL Encrypted
All data transmitted between your device and nbn88 is protected by SSL encryption. Your account credentials and payment details are never sent in plain text.
No Data Selling
nbn88 does not sell, rent or trade your personal data to any third party for marketing purposes. Your information is used only as described in this policy.
Your Choices
You can update your personal details, request data deletion, opt out of marketing emails and activate responsible gaming limits directly from your account settings.
Right to Erasure
You may request deletion of your personal data subject to applicable legal and regulatory retention requirements. Submit a request via the support email listed in this policy.
1. Introduction
nbn88 ("we", "us", "our", or "the Company") is committed to protecting the privacy of everyone who uses the nbn88 platform at nbn88.club. This Privacy Policy sets out in detail what personal data we collect from players and site visitors, the purposes for which that data is processed, the legal basis for each processing activity, how long we retain data, who we share it with, and the rights you hold in relation to your personal data under applicable data protection principles.
By registering an account, logging in to an existing account, making a deposit or otherwise using the nbn88 platform, you acknowledge that you have read this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not consent, please do not use the nbn88 platform and contact our support team to request account closure.
2. Information We Collect
nbn88 collects personal data from you in several ways — through the information you provide directly when you register or interact with support, through data generated automatically when you use the platform, and through information received from payment service providers in connection with your transactions.
Registration and Identity Data
When you create an nbn88 account, we collect your registered mobile number, chosen username, date of birth, and any government-issued identification documents provided during KYC verification. This category of data is required to create and maintain your account and to verify that you meet our age eligibility requirement of 21 years or older.
Transaction and Financial Data
We record details of all deposits and withdrawals made through your nbn88 account, including the payment method used (such as bKash, Nagad or Rocket), transaction amounts, timestamps, and transaction reference numbers. We do not store your full mobile banking PIN or full bank account credentials. Payment processing is handled by the respective payment service providers under their own security and privacy frameworks.
Usage and Gameplay Data
When you use the nbn88 platform, we automatically collect data about your gaming activity, including the games you play, bet amounts placed, game outcomes, session durations, device type, operating system, browser type, IP address, and approximate geographic location derived from IP. This data is used for platform security, fraud detection, responsible gaming monitoring, and improving the nbn88 product.
Communications Data
If you contact nbn88 customer support by email or any other channel, we retain a record of that communication, including the content of your messages and any documents or attachments you send. This information is used to resolve your query and to improve our support service quality.
3. How We Use Your Information
nbn88 processes your personal data only for specific, legitimate purposes. We do not use your data for any purpose that is incompatible with the purposes listed below.
- To create and manage your nbn88 player account and verify your identity and age eligibility.
- To process deposits and withdrawals and maintain accurate transaction records in connection with your account.
- To detect, investigate and prevent fraud, money laundering, bonus abuse and other forms of prohibited conduct on the nbn88 platform.
- To provide customer support, respond to your queries and resolve disputes or complaints.
- To monitor gaming behaviour for responsible gaming purposes, including identifying patterns that may indicate problematic gambling and triggering appropriate interventions or self-exclusion prompts.
- To send you transactional communications about your account (deposit confirmations, withdrawal notifications, security alerts) and, where you have opted in, promotional communications about nbn88 offers and bonuses.
4. Legal Basis for Processing
The table below summarises the legal basis on which nbn88 processes each category of personal data.
| Processing Activity | Legal Basis |
|---|---|
| Account registration and identity verification | Performance of contract; legal obligation (age verification, KYC) |
| Processing deposits and withdrawals | Performance of contract; legal obligation (financial record-keeping) |
| Fraud detection and anti-money laundering | Legal obligation; legitimate interests of the Company |
| Sending promotional communications | Consent (you may withdraw consent at any time via account settings) |
5. Sharing Your Information
nbn88 does not sell your personal data. We share personal data only in the limited circumstances described below, and only to the extent necessary for the specified purpose.
Service Providers
We share personal data with carefully selected third-party service providers who assist us in operating the nbn88 platform. These include payment processors (such as the operators of bKash, Nagad and Rocket integrations), identity verification services, fraud detection technology providers, and hosting and infrastructure providers. All service providers are contractually bound to process data only on our instructions and to maintain appropriate security standards.
Law Enforcement and Regulatory Bodies
We may disclose personal data to law enforcement agencies, regulatory authorities or courts where we are legally required to do so, or where we believe in good faith that such disclosure is necessary to protect the rights, property or safety of nbn88, its players or the general public.
Business Transfers
In the event of a merger, acquisition, restructuring or sale of all or part of the nbn88 business, personal data held by the Company may be transferred to the acquiring entity as part of that transaction. If such a transfer occurs, nbn88 will notify affected players and ensure that the receiving entity is bound by privacy obligations at least equivalent to those in this policy.
nbn88 will never sell, rent or trade your personal data to unaffiliated third parties for their own marketing or commercial purposes. Any third party that receives data from nbn88 is contractually prohibited from using that data for any purpose other than the one for which it was shared.
6. Payment Data and Financial Information
Payments on nbn88 are processed via bKash, Nagad, Rocket, Upay and selected bank transfer options. When you make a deposit or withdrawal, the relevant transaction is processed by the payment service provider directly. nbn88 receives a transaction confirmation and reference number from the provider — we do not store your full mobile PIN, full bank account number or any other sensitive authentication credential used with the payment provider.
Transaction records associated with your nbn88 account are retained for the period described in the Data Retention section of this policy. These records are required for financial reconciliation, fraud investigation and compliance with applicable financial record-keeping obligations. In the event of a disputed transaction, nbn88 may share transaction reference data with the relevant payment provider to assist in resolving the dispute.
7. Cookies and Tracking Technologies
nbn88 uses cookies and similar technologies to operate the platform, maintain session state, prevent fraud and improve the user experience. A cookie is a small text file stored on your device when you visit the nbn88 platform. The cookies we use fall into the following categories.
- Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in during a session, and security cookies that help us detect and prevent fraudulent login attempts.
- Functional cookies: Used to remember your preferences (such as language settings) and to personalise your experience on the platform between sessions.
- Analytics cookies: Used to understand how players interact with the nbn88 platform — for example, which pages are most visited, which games are most played, and where users encounter navigation difficulties. This data is aggregated and anonymised where possible.
You can control and manage cookies through your browser settings. Please note that disabling essential cookies will prevent the nbn88 platform from functioning correctly and you will not be able to log in or place wagers.
8. Data Retention
nbn88 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Account data and transaction records are retained for a minimum of five years following account closure to comply with financial record-keeping and anti-money laundering obligations. Identity verification documents are retained for the same period. Communication records (support tickets and emails) are retained for two years. Where data is no longer required for any active purpose and no legal retention obligation applies, it is securely deleted or anonymised.
If you request deletion of your nbn88 account, we will deactivate your account promptly. However, we are required by law to retain your transaction history and identity verification records for the applicable retention period even after account deactivation. During the retention period, this data will not be used for any active processing purpose other than compliance and legal obligations.
9. Your Data Rights
You have the following rights in relation to the personal data nbn88 holds about you. To exercise any of these rights, please contact our support team using the email address listed in this policy.
- Right of access: You may request a copy of the personal data nbn88 holds about you. We will respond to verified access requests within a reasonable timeframe.
- Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.
- Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected and no legal retention obligation applies. Note that transaction records and KYC data are subject to mandatory retention periods under financial law.
- Right to object to marketing: You may opt out of promotional communications from nbn88 at any time by updating your preferences in account settings or by contacting support.
- Right to withdraw consent: Where processing is based on your consent (for example, receiving promotional emails), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
We will respond to all verified data rights requests within 30 days of receipt. In complex cases we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for the delay. We may need to verify your identity before processing a data rights request to ensure we do not disclose personal data to an unauthorised person.
10. Security Measures
nbn88 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and the nbn88 servers, encrypted storage of sensitive account data, access controls that restrict internal access to personal data on a need-to-know basis, and regular security reviews of our platform infrastructure.
While nbn88 takes all reasonable steps to protect your personal data, no method of internet transmission or electronic storage is completely secure. You also play an important role in keeping your account secure — please ensure you use a strong, unique password for your nbn88 account, do not share your login credentials with anyone, and contact support immediately if you suspect your account has been compromised.
11. Children and Underage Players
The nbn88 platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from an underage individual, we will immediately delete that data and close the associated account.
If you are a parent or guardian and believe that a minor under your care has registered an account on nbn88 or provided personal information to us, please contact our support team immediately at [email protected] so that we can take prompt action to close the account and delete any associated data.
12. Changes to This Privacy Policy
nbn88 reserves the right to update or amend this Privacy Policy at any time. When we make material changes to the policy, we will update the "Last updated" date at the top of this page and, where the changes are significant, we will notify active account holders via the contact details registered on their account. The most current version of this Privacy Policy will always be available at nbn88.club/privacy-policy.
Your continued use of the nbn88 platform following the publication of any revised Privacy Policy constitutes your acceptance of the changes. If you do not agree to the revised policy, you must stop using the platform and request account closure by contacting our support team.
Contact nbn88 About Your Privacy
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have concerns about how nbn88 handles your personal data, please contact our support team. We are available to assist players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur and Mymensingh.
Email us at: [email protected]
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